Terms and conditions

These terms and conditions (the “Terms and Conditions”) govern the use of www.122Nord.co.nz (our Website). This Website is owned and operated by “Josh and Anna trading as 122Nord”. In these terms and conditions "we", “122Nord”, "our" and "us" means Josh and Anna trading as 122Nord, "you" refers to you the customer.

Please read these Terms and Conditions carefully before ordering any Products from our Website.
By using this Website, you accept these terms and conditions together with our Privacy Policy, Delivery and Returns Policy and General Information pages. If you do not accept these terms and conditions, please do not use this Website.
You can access these terms and conditions at any time from the bottom of any page of the Website.

Purchasing from 122Nord.co.nz

By placing an order through our Website, you warrant that:

A. You are legally capable of entering into binding contracts; and

B. You are at least 18 years old; and

C. All details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to make your order and that there are sufficient funds to cover the cost of the Products you have ordered.

Payment Methods and Processing Times

At 122Nord, we currently accept payments through credit card or bank transfer. Please note that payments will not be processed until we have received all applicable information. Additionally, payments are not cleared on weekends or public holidays, so please ensure that sufficient funds are available on your credit card for payment to be processed on the next business day. If we have not received payment within 7 days from the date of your order confirmation, we reserve the right to cancel the transaction.

Delivery

At 122Nord, we will do our best to send your item as quickly as we can. However, it could take up to 72 hours from the payment date for us to dispatch your item. Please keep in mind that your item will only be dispatched once we have received full payment. The estimated delivery time is 3 to 5 business days, but rural delivery may take up to 5-7 business days.

New Zealand Statutory Compliance

122Nord understands its obligations under the Consumer Guarantees Act 1993. In the event that our Products are not of an acceptable quality or are faulty, we will endeavor to resolve the concern with replacement part(s) and/or Products. If repair or replacement is not possible, we will refund the purchase price.

122Nord is also aware of its obligations under the Fair Trading Act 1986 and we strive to ensure that our customers are not misled, either intentionally or unintentionally.

Pricing and product availability

We take great care to ensure that there are no errors in the pricing and information about our products. However, if there are any mistakes, we reserve the right to rectify them. We apologize in advance for any inconvenience that this may cause. We also make sure to provide accurate stock numbers on our website, although there may be times when we are unable to deliver a product that has been ordered. If any issues arise due to unavailability, we will promptly inform you and refund any payments made for such products. All prices on our website are displayed in New Zealand Dollars (NZD) and include GST.

Prices are subject to change for any reason at any time without notice, but changes will not affect orders which we have already processed.

Website browsers

This website is fully compatible with Internet Explorer 7 and newer, Safari, Chrome, and Mozilla Firefox browsers. If you are experiencing problems with another browser please try using Chrome.

Copyright

The material on our Website is protected by copyright and other intellectual property rights, either owned by 122Nord or used with permission from the owner. Any unauthorized use of the materials, including reproduction, modification, distribution, or republication, is strictly prohibited without prior written consent from 122Nord. Additionally, all images and photographs on the Website are subject to the same restrictions and may not be copied, reproduced, or edited without prior written approval, which can be obtained through email or other means of written communication, from 122Nord.

Intellectual property

All intellectual property on our Website, including without limitation, the text, graphics and all copyright works (including all copyright and design rights in our Products) is owned by 122Nord. The compilation, design, and layout of this Website is exclusively owned by 122Nord.

Privacy and Security Policy

For your protection, we have created a Privacy and Security Policy to safeguard your personal information. When you use our Website and share information with us, you agree to our collection, storage, use, and disclosure of your personal information as outlined in our Privacy and Security Policy.

Disclaimer

Our Website aims to provide you with general information about 122Nord and the Products and services we offer. Please note that the content on this Website is intended for informational purposes only and may be subject to change without prior notice. We at 122Nord are not responsible for any damages, whether direct, indirect, special, consequential, or punitive, that you or any third party may incur as a result of accessing or being unable to access this Website. This includes any alleged viruses that may have been obtained from this Website or any reliance you may have placed on the information or materials available on this Website. By using this Website, you agree to do so at your own risk.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

Phone: + 64 22 808 0115
Email: contact@122nord.co.nz